Tico Travel warns against scams and guides reputable booking process

Tourism gradually recovers, this is also an opportunity for bad actors to commit fraudulent acts to take advantage of customers’ trust, appropriate property…

1. Create fake accounts and websites

Recently, many tourists have reported that many fake tourist websites have sprouted up like mushrooms. The common trick of the subjects is to take pictures of famous hotels, advertise on social networking platforms to build customer trust, and then entice customers to book rooms at those hotels. in imagination” at a super bargain price. Finally, they block customers’ communications right after successfully performing their fraud.

Ms. Tran O. is a victim of fraud through fake website. Due to her gullibility, Ms. O. followed the temptation of a bad person to book a room in Nha Trang through the link and was blocked from contacting immediately after confirming the transfer.

2. 5 star advertising, 1 star quality

“Da Nang tourism combo 3 days 2 nights overnight at a 5-star luxury hotel for only 2 million VND”, “Phu Quoc tourism reduces shock to 3 and a half million for 5 days and 4 nights at a 5-star hotel”… Those are extremely attractive offers that many objects use to seduce many gullible customers.

With surprisingly low prices, many objects have taken advantage of customers’ trust to commit frauds targeting gullible tourists. The common form is to upload pictures of luxury and high-class resorts to advertise online, but when guests arrive, they are shocked because the actual room facilities are far different from the imagination.

3. Homestay “virtual”, “real” price – the scam is not new, but many people still have it

At the beginning of June, an account named DT living in Ho Chi Minh City shared his story of being scammed. Specifically, Ms. T booked a room through a facebook fanpage called Romantic – Da Lat Homestay with a deposit of 1.2 million in advance for 2 rooms and 2 nights in Da Lat city.

However, after she transferred the money, the page told to cancel the room and promised a refund. After that, he texted to admit that the homestay was not real, warned the victim against it, told her to find a new place by herself and cut off contact. This is not a new trick, but there are still many naive customers who fall into the trap of bad guys.

4. Introducing a reputable booking company

Tico Travell is one of the leading travel companies in the field of hotel, villa and resort rental in Vietnam. Established in 2017, with many good quality rooms at reasonable prices in many major cities and tourist centers across the country, Tico Travel will be the unit to bring you a complete and relaxing vacation. Memorable.

5. Guide to the prestigious booking process at Tico Travel

Kenhhomestay.com had a short discussion with Mr. Duong Van Tien, Company Director about the booking process at Tico Travel to help customers avoid encountering scammers, unclear social media accounts. Self-identified as an employee of the Company.

With just 6 easy steps, you have completed the booking process at Tico Travel:

Step 1: Check information

After you contact Tico via hotline, fanpage, website and choose a place to stay for your trip, Tico Travel will collect basic information such as check-in date, check-out date, number number of adults – children, some personal information and other customer requirements.

Step 2: Consulting

After receiving the information, Tico Travel will find hotels and resorts that meet your requirements and provide a detailed quote for the services of the accommodation, advise on the advantages – disadvantages for you. customers find the most suitable option.

Step 3: Deposit, pay

You will pay according to the company’s process and deposit at least 50% of the total bill.

Step 4: Send confirmation

After receiving payment information from the accounting department, Tico Travel will resend booking information to you so that you can check and compare.

Step 5: Check-in and complete the payment

On the day of moving, the company staff will call to notify and remind you some necessary notes. When arriving at the tourist destination, customers need to present identification and confirm booking via paper or email of the company, and pay the remaining costs (if any).

Step 6: Feedback

After the trip, you can also leave reviews and feedback on the quality of the service for the company to receive and improve.

INFORMATION ABOUT TICO TRAVEL

• Tico Group Trading and Service Joint Stock Company
• Hotline: 094.3333333 – 025.77777777
• Address: Lotus205 – Goldsilk Complex Urban Area, Van Phuc, Ha Dong, City. Hanoi
• Website: www.ticotravel.com.vn
• Fanpage: https://www.facebook.com/TicoTravel.HN/
• Youtube: https://www.youtube.com/c/TicoTravelHN/