Microsoft Outlook is one of the most popular and powerful email providers today. However, if Outlook is closed, you will not be able to connect to the Outlook server.
Therefore, you cannot send or receive emails. If your customers try to contact you but you can’t communicate with them, it can be frustrating and can lead to lost business.
Here are the easy ways to fix Outlook not connecting to the server.
1. Check your firewall settings
Outlook uses ports 25 (TCP) and 443 (TCP) to receive and send email. These ports enable users to connect to Microsoft Exchange servers. If you have any firewall installed on your computer, make sure it is not blocking these ports.
You need to configure firewall settings to allow all connection attempts from the Microsoft Outlook application to resolve this issue.
2. Check your account credentials
Sometimes Outlook logging details or exchange server names may be incorrect. You may have entered incorrect logging credentials without your knowledge. When this happens, Outlook will not be able to connect to the server. If this is the case, you will need to verify your credentials.
Here’s how to verify your Outlook account credentials;
step 1: Run Outlook on your computer and continue File > Info > Account and Social Network Settings, then click Account settings.
Step 2: Select your account from the dialog, then eliminate It cancels your existing credentials.
You must now correct and re-enter your logging details;
step 1: go traffic jam and select Add account
Step 2: Type the correct logging details
The issue where lost connectivity to your Outlook server was due to incorrect logging credentials is now resolved. if not;
3. Confirm your Microsoft Exchange Server connection
If your Microsoft Exchange service is disconnected, Outlook will not be able to connect to the server. Check service connection;
step 1: Start Outlook
Step 2: continue File > Info > Account and Social Network Settings> Account settings.
Step 3: Check your Exchange account. If there is a problem with the connection, the indicator will be orange.
The problem could be the result of old cache in the system.You can try using flush DNS Order. This command will flush and reset your DNS cache server, removing all old information.
4. Connect to Microsoft Exchange Server using SSL
If you are still unable to connect to the Microsoft Exchange server, you can try connecting via SSL. Here’s how to do it;
step 1: Start Outlook and go to File > Info > Account and Social Network Settings > Account Settings.
Step 2: Select your email account and click Change.
Step 3: click More settings, Followed by progress Label.
Step 4: On the encrypted connection type, click the drop-down menu and select SSL.
Step 5: click OK Change settings.
Quit all Windows and restart Outlook to see if it is connecting to the server.
5. View your profile and use Stellar Outlook Repair
If the PST file is damaged, Outlook will not be able to connect to the server. In this case, repairing the damaged PST file will solve the problem. You can use different tools to repair corrupt PST files, including the excellent Outlook Repair.
This tool and others will help recover mailbox data, including contacts, emails, and tasks. Here’s how to use Stellar Outlook to repair damaged PST files:
step 1: Open Stellar Outlook Repair and select Outlook PST from the top menu.
Step 2: choose browseadd the desired PST file and click repairriver.
Step 3: Allow the software to repair your PST file.
Step 4: After repairing, preview your recovered Outlook mailbox.Choose what you want to save and click Save the repaired file. Go ahead and select PST as the file format, click browse and click OK Save the recovered PST file on your PC.
Your Outlook should now connect to the server.
6. Disable Outlook Extensions
If any third-party add-ins or third-party extensions break Outlook, Outlook may not be able to connect to the server. Try disabling add-ons and extensions;
step 1: Open Outlook and go to File > Options > Add-ins.
Step 2: click go button at the bottom of the window, uncheck all extensions and click OK button.
Restart the Outlook application to verify that the problem is resolved.
7. Update your Outlook application
Outdated applications will always have some problems, and Outlook is no exception. To ensure the smooth functioning of Outlook, Microsoft sends updates to fix any identified errors. If you happen to cancel or postpone an update when it expires, you will be using an outdated version. As a result, you may experience difficulties connecting to the server as any identified bugs remain unpatched.
manually update your Outlook application;
step 1: Open your Outlook application and work File > Office Account.
Step 2: under product information, choose Update Options > Update Now. if Update now option is not available, you must click enable update first.
Windows will automatically search for, download, and install recent updates on your PC.
Likewise, you may consider updating your Windows operating system. After the update is complete, go ahead and restart your PC and confirm that Outlook can connect to the server.
8. Reinstall Outlook
If you have tried all the above tips and none of them seem to work, you can now uninstall and reinstall MS Outlook. how is this done;
step 1: Open the Settings app on your PC.
Step 2: In the settings window, select Apps and Features.
Step 3: Scroll through the programs and click Microsoft Outlook.
Step 4: Under Microsoft Outlook, click uninstall button. Follow the on-screen instructions to complete the uninstallation.
Step 5: After the uninstallation process is complete, download MS Outlook from the manufacturer’s site and install it.
Reinstalling Outlook will give you a fresh start. However, you should only use this method as a last resort.
Other quick fixes you can do before reinstalling Outlook are;
- Restart Outlook or your computer: From time to time, your Outlook may experience temporary glitches. Restarting the application solved the problem. If the problem persists, restart your PC before going to other options to fix the problem.
- Make sure your PC is connected to the Internet: If your computer does not have an Internet connection, Outlook will not connect to the server. A weak internet connection can also cause problems.
- Check your Outlook status: Outlook will not connect to the server if it is set to work offline.Click the Work Offline option send/receive tab and check if the issue is resolved.
There are several ways to fix Outlook not connecting to the server. Start with the easiest way – restart Outlook or PC, and then reinstall Outlook.